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United Kingdom

United States

Location: London, England
Industry: Financial Services, Other
Job Type: Permanent
Posting ID: APS

Production Support Analyst Job Description:

Job Title:

Production Support Analyst

Job Summary / Intro:

Join an experienced application support specialist team providing analysis and technology solutions for the Investment Production Support process (and related processes). These applications will predominantly be running in a Windows server environment with MS SQL databases.

Main Job Details:

A Global Asset Management firm are looking for an application support specialist to join their team to aid in the management of all applications. They will be working closely with trading and investment personnel, as well as middle- and back-office technology groups to design, automate or enhance processes and applications which serve, and communication with, trading-related and front office software.

This position must work within the team remit but demonstrate independent and innovative thinking in the creation and maintenance of moderate- to highly-complex solutions that are critical to front office system operations.


  • University degree and related work experience or significant related work experience

  • Front Office Experience

  • Must be able to meet with clients of varying levels to gather, document, and analyse system specifications and requirements, work closely with support team members, developers and testers in the fast-paced environment

  • Demonstrated ability to develop alternative solutions to the most complex problems and recommend the best solution to the business and project team

  • Professional experience in an analytical position involving data management and collection, modeling and interpretation across complex data sets

  • SQL skills

  • Familiarity with Windows 7, Microsoft Office Suite, CA/WCC Autosys scheduler, ServiceNow (with understanding of ITIL principles) and Visio or other process or flow chart tool

  • Possesses ability to use effective facilitation skills and techniques to effectively communicate & influence with clients at various levels in the organization

  • In depth understanding of how the people, processes and technology within an organization interact in relationships and patterns to create a feasible solution on highly complex projects

  • Demonstrated mastery of testing concepts and skilled in formulating test strategies, managing, and executing system testing initiatives

  • Ability to work collaboratively with others in team environment and master complex tasks with minimal supervision

  • Ability to provide out of hours / on call support as necessary to meet business needs as our systems are monitored 24x7
Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. It is a company within the Allegis group of companies, the fourth largest staffing group in the world, (collectively referred to as the "Allegis Group"). TEKsystems, Aston Carter and Aerotek are trading names of Allegis Group Limited. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at Please note when you give us your data, we will share it within Allegis Group and this involves the transfer of such data outside the European Economic Area, subject to the protections described in the Allegis Group Online Privacy Notice.

About TEKsystems:

TEKsystems® provides technology staffing and services, helping businesses deploy high-calibre IT and communications expertise under a range of delivery options including Staffing Services, Team Services, Global Services, and Workforce Management Services. We’ve become a billion-dollar services company by continually building on what we do best – blending superior client service with an unrivalled ability to source and manage talent to precise specifications, resulting in successful technology executions. Our offerings address various applications, infrastructure, and communications needs including technology deployment services, enterprise software support services, and asset management services. TEKsystems is a division of Allegis Group Limited, a wholly owned subsidiary of Allegis Group® Inc., the fourth largest staffing company in the world. Allegis Group Ltd is an Employment Business and Agency.

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Arthur Sykes

TEL: +44 (0) 203 530 9050

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