Location: Luxembourg, Luxembourg
Industry: IT, Other
Rate:
Job Type: Permanent
Posting ID: 004

Job Description:

[Director of Technology, Service Manager, IT Support Manager, Desktop Support Manager, Head of Desktop Support, Head of IT Support, Service Desk Manager, Service Delivery Manager, Head of Service Desk, IT Support Director]

Play a significant role in managing the technical direction of this international bank across the continent of Europe. The Director of Technology will be responsible for managing the delivery and operations of end user support and systems. In this role you will be tasked with analysing operations to find continuous opportunities for improvement. You will be reporting in to the COO/CRO Luxemburg.

This is an exciting role for an experienced Service Manager who wants the opportunity to develop their change management skills and their ability to lead multiple teams. This role is a great opportunity for career progression within an exciting international location.

Requirements:

  • Experience leading a Service Desk Team

  • Ability to liaise with Senior Business Members

  • Strong incident and problem management skills

  • Experience of managing outsourced providers/ Vendor management

  • Knowledge of the finance industry
[Director of Technology, Service Manager, IT Support Manager, Desktop Support Manager, Head of Desktop Support, Head of IT Support, Service Desk Manager, Service Delivery Manager, Head of Service Desk, IT Support Director]

Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. It is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Required Skills:

[Director of Technology, Service Manager, IT Support Manager, Desktop Support Manager, Head of Desktop Support, Head of IT Support, Service Desk Manager, Service Delivery Manager, Head of Service Desk, IT Support Director]

About TEKsystems:

TEKsystems® provides technology staffing and services, helping businesses deploy high-calibre IT and communications expertise under a range of delivery options including Staffing Services, Team Services, Global Services, and Workforce Management Services. We’ve become a billion-dollar services company by continually building on what we do best – blending superior client service with an unrivalled ability to source and manage talent to precise specifications, resulting in successful technology executions. Our offerings address various applications, infrastructure, and communications needs including technology deployment services, enterprise software support services, and asset management services. TEKsystems is a division of Allegis Group Limited, a wholly owned subsidiary of Allegis Group® Inc., the fourth largest staffing company in the world. Allegis Group Ltd is an Employment Business and Agency.


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Felix Percy



Tel: +44 203 530 9018


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