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Location: Scunthorpe, England
Industry: Human Resources and Personnel, Allegis Group
Rate: £80 - £120 per day
Job Type: Contract (3 MONTHS)
Posting ID: Grimsby

1st Line Support Job Description:

  • 1st Line Support
  • Urgent role to start ASAP with a UK partner in the Grimsby region on an initial 3 month contract.

    This is a great opportunity to develop a better understading of the ITIL Framework and an opportunity to develop new skills.

  • Logging all tickets on the tracking system and making sure they are kept up to date

  • Ensuring tickets and requests meeting the set SLA's

  • Liaise with all levels of staff from Factory workers to Directors

  • Assisting IT Services Manager in trend analysis and problem management

  • Various ad hoc tasks defined by IT Services Manager
If interested; please contact for further details on:

Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. It is a company within the Allegis group of companies, the fourth largest staffing group in the world, (collectively referred to as the "Allegis Group"). TEKsystems, Aston Carter and Aerotek are trading names of Allegis Group Limited. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at Please note when you give us your data, we will share it within Allegis Group and this involves the transfer of such data outside the European Economic Area, subject to the protections described in the Allegis Group Online Privacy Notice.

About TEKsystems:

TEKsystems® provides technology staffing and services, helping businesses deploy high-calibre IT and communications expertise under a range of delivery options including Staffing Services, Team Services, Global Services, and Workforce Management Services. We’ve become a billion-dollar services company by continually building on what we do best – blending superior client service with an unrivalled ability to source and manage talent to precise specifications, resulting in successful technology executions. Our offerings address various applications, infrastructure, and communications needs including technology deployment services, enterprise software support services, and asset management services. TEKsystems is a division of Allegis Group Limited, a wholly owned subsidiary of Allegis Group® Inc., the fourth largest staffing company in the world. Allegis Group Ltd is an Employment Business and Agency.

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William Burton

TEL: +44 (0)161 876 2350

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