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Location: Hammersmith and Fulham, London
Industry: IT, Infrastructure, Desktop, A+
Rate: £120 - £150 per day
Job Type: Contract (3 months)
Posting ID: DSE1910

Desktop Support Engineer (MEDIA background, 1st/2nd line) Job Description:

My client a leading media company are looking for a Desktop Support Engineer to provide 1st/2nd line support. Media/broadcast experience is essential. Active directory, office 365 & Windows 10. The contract is for an initial 4 weeks with strong chance of rolling over consistently. Candidates must be from a Media or Broadcast background.

The responsibility of the Desktop Support Engineer is to support approx. 80 users (20 in London) across the world.

You will be working within a great environment with great people, working in a small friendly team. There is the chance to be exposed to 3rd line work if candidates wish to gain experience with Windows Server etc.

Media/broadcast experience is essential.

Role and Skills needed

Windows 10

Supporting issues that accrue on the Windows OS platform, currently use Windows 10

Will also need experience with AD such as GPO and password reset

Office 365

Office 2016 (cloud implementation)

Supporting users email accounts, different problems that arise is some functionality i.e OOO reports and bounce backs in exchange, issues with Word or Excel.

Active Directory - Basic level i.e. add, modify, disable users & groups

Iphone, Tablet, end user devices support

Supporting users with issues with their devices and training users on how to mitigate problems and navigate their way through to what they need.

Customer Service

Providing excellent service to users, approachable and likeable and really care about users.

Allegis Group Limited and Aston Carter Limited operate Employment Businesses and Agencies and are companies within the Allegis Group Inc. group of companies, the fourth largest staffing company in the world, (collectively referred to as the "Allegis Group"). TEKsystems and Aerotek are divisions of Allegis Group Limited. Applicant data will be treated in accordance with the Allegis Group's Privacy Notice http://www.allegisgroup.com/Privacy/Default.aspx). By submitting personal data to any company or division within the Allegis Group, the applicant is providing explicit consent to the use of such data by the Allegis Group and to the transfer of such data to and from the Allegis Group companies within the UK, Europe and outside the European Economic Area in connection with the fulfilment of the applicant's voluntary requests, and the fulfilment of other job opportunities that match the applicant's profile, and confirms that they may be contacted about such job opportunities.

Required Skills:

windows office 365 vpn FTP AD

About TEKsystems:

TEKsystems® provides technology staffing and services, helping businesses deploy high-calibre IT and communications expertise under a range of delivery options including Staffing Services, Team Services, Global Services, and Workforce Management Services. We’ve become a billion-dollar services company by continually building on what we do best – blending superior client service with an unrivalled ability to source and manage talent to precise specifications, resulting in successful technology executions. Our offerings address various applications, infrastructure, and communications needs including technology deployment services, enterprise software support services, and asset management services. TEKsystems is a division of Allegis Group Limited, a wholly owned subsidiary of Allegis Group® Inc., the fourth largest staffing company in the world. Allegis Group Ltd is an Employment Business and Agency.


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Tony Hua



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